1. WHAT IS EARTHAN?
We at Earthan celebrate the most widespread art of handicraft uniquely. It is a home-grown, handmade, lifestyle, and home decor brand that focuses on the Indian handicrafts.
2. WHERE DOES EARTHAN GETS IT’S PRODUCTS FROM?
We have our manufacturing unit for handmade ceramic and We collaborate with the local artisans of Jaipur for creating beautiful handcrafted pieces.
3. WHAT ARE THE PAYMENT OPTIONS AT EARTHAN?
We accept all major online payment methods, including credit cards, debit cards, net banking, cash cards, mobile payments, and online wallets.
4. IS IT SAFE TO USE MY BANKING AND CARD DETAILS ON YOUR WEBSITE?
Yes, shopping on our Website is completely safe. We use leading payment gateway providers. At no point during the payment process do we handle your banking and card details, or store your banking and card details after the order is placed.
5. ARE MY PERSONAL DETAILS SAFE ON THE WEBSITE?
Yes, we take utmost care in keeping your personal information safe and secure. We do not sell your information to any third-parties. For more details, refer to our Privacy Policy.
6. DOES THE PRICE INCLUSIVE OF SALES TAX?
Yes, the prices are inclusive of all taxes on the website.
7. DO I NEED TO OPEN AN ACCOUNT RO SHOP ON YOUR WEBSITE?
To place an order on our website, you do not need to create an account. Simply check out as a guest and fill out the required information for us to process and deliver your order.
8. I’M UNABLE TO COMPLETE MY ORDER ON THE WEBSITE. WHAT DO I DO?
Please contact customer care at hello@earthan.in. We’ll be happy to assist you.
